Contact information

If you have any questions, concerns, or need help with your order, our customer support team is here to assist you.

BetterDogs Support Team
📩 Email: hello@betterdogs.co
🕒 Hours: Monday–Friday, 9:00 AM – 5:00 PM (CET)

We aim to respond to all inquiries within 24–48 business hours. During peak periods, it may take slightly longer, but we appreciate your patience.

For faster service, please include:

  • Your order number (if applicable)

  • A brief description of your issue